The Claims.Coach blog

Straight talk about total loss offers.

Stories, tactics, and tips from 21 years of appraising vehicles. Plain words, no legalese, and a few laughs along the way.

Valuation report and paperwork on a desk

The First Offer Is an Opening Move, Not a Verdict

I've rarely seen a first total loss offer that was actually fair. Here's how to treat it like the opening move it is.

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